Expert Facilitators

Peter Bridgman

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Peter Bridgman has 40 years experience designing real, workable solutions for government and business. He has a track record tackling tough problems and making ideas into reality.

He is qualified in law, psychology, mediation, quality auditing, board governance, and training and assessment. He has a wealth of experiences at the highest levels of major public policy organisations including being Cabinet Secretary, head of Arts Queensland, Deputy Director-General of Education, Corporate Legal Counsel for a major government agency.

Peter co-authored The Australian Policy Handbook, Australia’s leading textbook on public policy (now in its sixth edition; 7th edition in preparation). He wrote the seminal review of public employment laws in, A Fair and Responsive Public Service for All.

He has also published on topics as diverse as statutory interpretation, native title, freedom of information, administrative law, policy formulation in agriculture, the separation of powers, industrial and employment law, and machinery of government.

He has extensive board experience in government, industry, community and environmental bodies.

Policy Skills programs developed and delivered by Peter in conjunction with Nonie Malone have been in high demand over the past 15 years throughout Australia and New Zealand.


PO Box 5418
West End QLD 4101

Tel: +61 7 3255 3556
Fax: +61 7 3255 3558

*  including administrative reform, adoption, agriculture, arts and culture, biosecurity, child protection and welfare, community safety and crime prevention, corrections, corruption prevention, counter terrorism, critical infrastructure, economic development, food safety, governance of agencies, grants programs, higher education, human resource management, industry reform and regulation, international education, employment support, law and justice, major events, native title, natural resource management, parliamentary liaison, registration of professions, workforce management

Nonie Malone

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Nonie Malone is Director of Foresight Consulting Pty Ltd.  She has considerable experience in the management of public policy within the Queensland Government and beyond.  She has exceptional skill in coordinating, developing and communicating policy to achieve effective outcomes.

Nonie has an excellent record in turning complex problems into effective action through: planning and executing reviews and evaluations of public policies and programs, statutory bodies and their establishing legislation; developing and evaluating social and economic policy; negotiating and coordinating intergovernmental policy and financial matters; and driving public agency planning, budgeting, reporting and performance.

Nonie’s policy expertise covers innovation, economic and regional development, coordinated Aboriginal and Torres Strait Islander policy, home schooling, non-state education, higher education, infrastructure, intergovernmental financial relations, governance of agencies, and parliamentary committees.

Nonie has qualifications in public sector management, political science, economics, and applied finance.  She is an active contributor to public sector professional organisations, and was, for some years, Chair of the Australasian Study of Parliament Group – Queensland, bringing together parliamentarians, academics and members of the media to research and discuss our Westminster parliamentary system of government.

She brings her practical experience and wide knowledge of policy to University of Queensland students in her development and delivery of its innovative and highly-rated Public Policy Practice course.  She has also mentored and supported a number of senior Papua New Guinea public servants in the understanding and application of policy and governance.

She has co-facilitated, with Peter Bridgman, public policy programs for public servants in most Australian cities and in diverse locations in New Zealand.


P:  +61 412 023 209

Sandra Hogan


Sandra combines her experience as a journalist, senior public servant and facilitator to train, coach and mentor people in business and the public service to gain the writing skills that will achieve corporate results and boost their careers. 

Over the past ten years, Sandra has assisted public servants in all aspects of writing for work: from emails through reports or newsletters to ministerial correspondence or answering customer complaints.. Participants in her workshops come away with practical skills and new confidence.  Her (more than 1500) writing courses were rated the most popular courses in the Institute of Public Administration Australia annual report each year after IPAA began recording this statistic.

Sandra is a former Vice-President of the Society of Business Communicators (Queensland) and worked as a journalist, feature writer and editor for 11 years in Australia and the UK. She made a career switch into government communications and worked in five government departments.

In the departments of Employment, Education and Training; Social Security; and Centrelink, Sandra was the Queensland manager for Communication and Marketing. In her final government role at the Australian National Training Authority, she was national Public Affairs manager.

Since 2005, Sandra has been director of WriteBusiness, a consultancy specialising in writing for business and government and facilitating workshops in business and government writing.

She now combines her expertise with that of policy specialists Nonie Malone and Peter Bridgman in the delivery of the Policy Skills Writing for Policy Results two-day workshop.

Dr Marion Norton


Marion develops the capacity of government, private and not-for-profit organisations to use evaluation to ensure their systems and processes deliver quality services which produce the desired change.

 Marion has over 20 years experience in designing and delivering complex evaluations and organisational reviews, and leading significant change, mostly in the human services sector. Her expertise is particularly in performance measurement, data collection and management and strategic alignment of organisational goals with front-line services.

 State government roles have included the Queensland Audit Office, the Public Service Commission and the Departments of Communities and Education and Training. Marion was a principle researcher on the Queensland Commission of Inquiry into Child Protection and is facilitating an Evaluation Community of Practice on behalf of the Queensland Family and Child Commission to support evaluation of the reforms.


Through varied roles with not-for-profit organisations, Marion has an extensive understanding of the community sector and produced the Queensland Community Services Sector 2010 report, commissioned by the Queensland Council of Social Services. She develops tools so managers can understand what is working and what to fix and can show their achievements to funders and investors. She is currently teaching in the Faculty of Health and Behavioural Sciences at the University of Queensland.


As Queensland convenor of the Australasian Evaluation Society (AES), Marion supports evaluators and promotes awareness of the value of evaluation in making best use of resources. She has established a comprehensive program of professional development that attracts established and emerging evaluators as well as those commissioning or using evaluation in their work. In this role she convened the 2013 AES conference in Brisbane which attracted 450 delegates.

 PhD (Education), Masters in Public Policy and Management, BA, BEd.

Dr Judy Gregory

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Dr Judy Gregory is a communication specialist who is best known for her expertise in translating complex concepts into plain language – through writing, facilitated meetings, and research. She has more than 30 years’ experience in working for clients in the government, university, and community sectors.

Judy is an experienced plain English writer and editor. Her work includes parliamentary reports, strategic plans, policy documents, discussion papers, literature reviews, case studies, text books, organisational histories, and community education materials. She is a Gold-level Plain Language Certifier with PlainLanguagePro.

Judy is a well-regarded workplace trainer and tertiary educator. Since 2011, she has delivered more than 100 workplace writing programs to approximately 1500 participants. She facilitates writing retreats, mentors individual writers, and hosts a regular Shut Up & Write group. Judy is a skilled facilitator and qualitative researcher with a particular interest in deliberative approaches to engagement. She has facilitated citizens’ juries, public forums, deliberative meetings, and general qualitative research. From 2012 to 2015, Judy was the Qualitative Methods Advisor at Queensland University of Technology’s Institute of Health and Biomedical Innovation.

Judy holds a PhD and Research Masters in information design. Her research examines the structure of information and the techniques that motivate audiences to read about community education issues. Judy established Information Design Centre in 2005. From 1995 until 2005, Judy was a lecturer in communication at Queensland University of Technology. She maintains her university links, and continues to teach communication at both Queensland University of Technology and The University of Queensland.
Prior to 1995, Judy worked with the social issues consultancy Social Change Media and its associated publishing company Pluto Press Australia. In 1992, she opened Social Change Media’s first branch office, in Brisbane. Judy is a Justice of the Peace in Queensland, and a Member of the Institute of Professional Editors (Qld Chapter), the International Association of Business Communicators, and Queensland Writers’ Centre

Craig Robinson

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Craig is a senior executive with more than 25 years’ track record of successfully influencing government decision-making and leading the planning, delivery and review of large complex portfolios, programs and projects in the public and private sectors. He has strong expertise in complex government project management and has worked with federal, state and local governments and statutory bodies. His experience includes provision of policy advice in portfolio areas including Treasury, Infrastructure, Education, Training, Health, Transport and Corrective Services.

Craig is a Member and Certified Practising Project Director with the Australian Institute of Project Management, a Board Member of the Infrastructure Association of Queensland and a Member of the Asset Management Council. He is qualified and experienced in conducting project management maturity reviews of government and private sector organisations.

Craig’s experience includes information communication technology, corporate change and infrastructure portfolios, programs and projects. He formerly managed the planning and delivery of $4billion in capital infrastructure projects for the Queensland Department of Education, including the positively reviewed Building the Education Revolution.

His experience with project management methodologies includes ISO 21500 Project Management Guidance, ISO 21505 Project and Programme Portfolio Management, Project Management Body of Knowledge (PMBOK), OnQ (Dept. Transport and Main Roads), PRINCE2 and MSP.

Craig worked for the University of Southern Queensland’s Master of Project Management to develop the Portfolio, Program and Benefits Management subject, and is a guest lecturer on various project management topics. He is a Senior Associate with Advisian Pty Ltd, a subsidiary of the ASX listed WorleyParsons Group, where he provides advice, options and solutions to Governments, CEOs, Boards and clients to enhance the performance of their businesses. He has undertaken this work in Australia and Hong Kong in a diverse range of industries including transport, utilities, hydrocarbon, construction, social, not-for-profit and government sectors.