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Cancellation Policy

Policy Skills cancellation policy is to offer:

  • a full refund for cancellations or deferments up to 4 weeks prior to commencement of the program 
  • a 50% refund for cancellations from 4 weeks and up to 2 weeks prior to program commencement.  (We recommend your organisation sends another staff member, rather than requesting a cancellation, if the person registered cannot attend.  There is no additional charge for substitution of the previously registered participant.
  • no refund for cancellations or transfers within 2 weeks of program commencement.   (We recommend your organisation sends another staff member, rather than requesting a cancellation, if the person registered cannot attend.  There is no additional charge for substitution of the registered participant.)