Cancellation Policy
Policy Skills cancellation policy is to offer:
- a full refund for cancellations or deferments up to 4 weeks prior to commencement of the program
- a 50% refund for cancellations from 4 weeks and up to 2 weeks prior to program commencement. (We recommend your organisation sends another staff member, rather than requesting a cancellation, if the person registered cannot attend. There is no additional charge for substitution of the previously registered participant.)
- no refund for cancellations within 2 weeks of program commencement. (We recommend your organisation sends another staff member, rather than requesting a cancellation, if the person registered cannot attend. There is no additional charge for substitution of the registered participant.)
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transfers requested within 2 weeks of the program commencement may be accepted subject to workshop availability and space. Transfer fees may apply. As above we recommend sending a substitute participant.